Privacy Policy

Stargaze Optics (“we”, “us”, or “our”) values your privacy. This Policy explains how we collect, use, and share personal information when you use our website located at https://ultra-nova.sbs/ and related services.

Information we collect

• Contact data: name, email address, phone number, and mailing address.
• Order data: products purchased, delivery details, and transaction identifiers (processed by our payment providers).
• Usage data: pages visited, device type, and browser information. Some of this is collected via cookies.

How we use information

• Provide and improve our products and services.
• Process orders, returns, and customer support requests.
• Send service updates and marketing communications (with your consent).
• Detect, prevent, and address fraud or security issues.

Cookies and similar technologies

We use essential cookies for site functionality and, with your consent, analytics cookies to understand site performance. You can change your preferences anytime via your browser settings. Our cookie banner lets you accept or decline non-essential cookies.

Legal bases for processing

We process personal data based on your consent, the performance of a contract, our legitimate interests (e.g., improving services), and legal obligations.

Sharing information

We share personal information with trusted service providers (e.g., hosting, payment processing, shipping) under confidentiality obligations. We do not sell your personal information.

Data retention

We retain personal data only as long as necessary for the purposes described or as required by law.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise rights, contact support@ultra-nova.sbs.

Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

International transfers

Data may be processed in the United States or other countries with appropriate safeguards in place.

Security

We use administrative, technical, and physical safeguards to protect personal information.

Changes to this Policy

We may update this Policy. We will post the updated date at the top of this page.

Contact us

If you have questions or requests, email support@ultra-nova.sbs or write to 123 Orion Way, Pasadena, CA 91101, USA.